The Office of the Government Chief Information Officer (OGCIO) is pleased to present to you the National ICT Policy, Cybersecurity Policy and Universal Access Policy which were officially launched by the Honourable Prime Minister Joe Natuman on 16th May 2014.

The three policies were approved by the Council of Ministers on 7th November 2013, following extensive work and consultations carried over 24 months to produce the policies with international and local experts.

The government acknowledges the collaborative efforts of the National ICT Development Committee; the Cybersecurity Working Group; Internet Service Providers; private sector; civil society; church groups; youth groups; community leaders; and everyone involved in producing the policies.

We look forward to working with you to implement the objectives of the policies. If you have any queries please do not hesitate to contact us on telephone 33380 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

You can download and view copies of the National ICT Policy, Universal Access Policy and Cybersecurity Policy in French, English and in Bislama.



One of OGCIO’s roles and responsibilities is to set standards for ICT purchase, usage, upgrades and disposal. This responsibility covers infrastructure, hardware, software, applications and all other ICT-related items, purchased or operated by all GoV ministries and agencies. OGCIO is in the process of developing these standards, beginning with the important SOE or Standard Operating Environment. The SOE which will set standards for the purchase of all PCs, laptops and servers, and will specify what operating systems are acceptable, what software will be centrally installed automatically, and what additional software and other items are allowed, and what is not (for safety and security reasons).

The SOE is currently under development by OGCIO and a contractor. Preliminary drafts are currently being reviewed by the OGCIO Technical Advisory Group (TAG). As such documents reach final draft form, they will be posted here, unless their content might allow for unwanted intrusions.

Other draft standards will also be posted here from time to time as they are developed, for comment and feedback.

The graphic below shows the public value benefits that OGCIO research shows can be realized by well-integrated, standardized use of ICT applications in e-government.